Frequently Asked Questions

Zentric is a wellness company dedicated to improving lives through trusted, premium cannabinoid-based and non-cannabinoid products. We combine science, transparency, and purpose in everything we make.

Zentric was founded after our founder watched close family members face serious health challenges. That experience made trust and transparency in wellness products personal, and it shapes how we make and test everything we sell.

We focus on transparency, quality, and accessibility. Every product is third-party tested, we publish Certificates of Analysis (COAs), and we offer both cannabinoid and non-cannabinoid options.

We offer topical gels (Max Relief Recovery Gel, with and without CBD/CBG), tinctures (CBD, CBG, CBN, with and without THC), CBD gummies, pet and equine products (CBD, with and without THC), and wholesale raw materials for manufacturers.

We offer both THC-free and THC-inclusive options. Max Relief Recovery Gel tested with delta-9 THC not detected (see the COA). Products that contain THC stay within the federal limit of 0.3% delta-9 THC by dry weight.

Please review each product's full ingredient list and COA before use if you have allergies. For topicals, try a small amount on a patch of skin first.

Yes. Follow the directions on each product's label.

Yes. Products are tested by independent third-party labs, and Certificates of Analysis (COAs) are available. You can see the full results for Max Relief on our COA page.

Our products are manufactured in the U.S.

A COA shows what an independent lab found in the product: how much of each cannabinoid it contains, whether THC is within legal limits, and, where tested, whether it is free of contaminants. Compare the COA to the label before you buy any CBD product.

Order directly on our website at zentric.xyz. We also offer wholesale options for businesses.

Orders ship from Arizona via USPS, UPS, or FedEx.

We ship within the U.S. International shipping depends on local laws, so please contact us before placing an international order.

Standard shipping typically takes 3 to 7 business days depending on your location. Shipping is free on U.S. orders over $55.

We offer a 30-day return policy. Products must be at least 80% unused, and customers are responsible for return shipping. See our Shipping & Returns policy.

Contact our support team with your order details and we'll guide you through the process.

Yes. We supply finished goods and raw materials to wellness retailers and manufacturers. Contact us for wholesale inquiries.

Yes. Zentric works with partners who want to bring cannabinoid and wellness products to market under their own brand.

Our hemp-derived products are made to comply with federal law (the 2018 Farm Bill) and contain no more than 0.3% delta-9 THC. State laws vary, so check your state's rules.

Our pet and equine products are formulated specifically for animals. Follow the label directions and talk to your veterinarian before use.

Talk to your doctor before using any CBD product if you take prescription medication.

Many people start with a topical, since it is applied only where you want it. Begin with a small amount and follow the label. For tinctures and gummies, start with the lowest serving on the label.

Most people feel Max Relief's cooling and warming sensation within a few minutes of applying it. Experiences vary from person to person.

CBD and CBG are non-intoxicating. Max Relief tested with delta-9 THC not detected. Our THC-inclusive products stay within the federal 0.3% limit; check each label for the THC per serving.

Providers can review our COAs and full ingredient lists to decide whether a product is appropriate for a patient.

Yes. Contact us for product sheets, ingredient lists, and lab reports.

WADA permits CBD but prohibits other cannabinoids, including CBG and THC, in competition. Max Relief contains CBG, so athletes tested under WADA rules should not use it in competition. No CBD product can guarantee a drug-test result; check with your governing body. More on our For Athletes page.

Max Relief Recovery Gel is our topical made for athletes and active adults: 2,720mg CBD and 731mg CBG per 3.4oz, with a cooling and warming feel. See Max Relief.

Every product is backed by a third-party COA, so you can confirm exactly what's inside. If it isn't right for you, our 30-day return policy applies.

Transparency and quality. We publish lab results so you know exactly what you're buying.